Luis Parrado is a seasoned healthcare professional with over 15 years of experience in technical customer support and service operations at Philips. Currently serving as the Sr. Manager of Technical Customer Support, they lead a team to provide premier technical assistance across various imaging systems. Previously, Luis has held positions including Modality Team Lead and Material Productivity Program Manager, successfully enhancing operational performance and developing cross-functional partnerships. Their educational background includes multiple degrees from Universidad Metropolitana, including a Bachelor's in Electrical and Electronics Engineering and an MBA. Recognized as a change agent, Luis is known for effective team leadership and a focus on customer satisfaction.
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