Michael Torgerson is currently the Director of Customer Support Operations for the Southern US at Philips Healthcare, where they partner with healthcare providers to enhance patient care. Previously, Michael served as a Customer Service Account Manager at Philips, managing service delivery for the University of Chicago Medicine, and held various roles within Philips, driving service efficiency and business results. Their career began in the US Navy as a Sonar Technician, where they developed expertise in digital electronics and computer systems. Michael's extensive experience in the healthcare industry emphasizes collaboration, customer satisfaction, and continuous improvement.
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