Patrick Riley is an experienced IT operations leader with 27 years of expertise in Telecommunications and Call Center Technology. Currently, they serve as the Head of Telecommunications and Networks at Philips Home Monitoring, overseeing global strategies and day-to-day operations. Previously, Patrick held various telecommunications management roles at Philips Lifeline, Keyport Life Insurance, and Cahners Publishing, and worked as a Telecommunications Engineer at Reebok. They have a proven track record of achieving zero downtime in call center operations and have successfully negotiated significant cost-saving contracts throughout their career.
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