Paul Voss is a Consumer Care Operations Lead at Philips, where they lead the Global Consumer Care Operations Team, focusing on enhancing consumer experiences. From 2017 to 2021, Paul served as Operations Manager for Contact Centers, overseeing operational KPIs across EMEA for various Philips services. They also have a background in professional soccer, having played for teams such as PSV and Fortuna Sittard from 1999 to 2010. Paul earned a Bachelor of Communications from Fontys Hogeschool Eindhoven, which they completed in 2015.
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