Richard W.

Richard W. has over 25 years of experience in various strategic roles across multiple organizations, specializing in global events operations and support management. They have held positions such as Support Services Manager at Sophos and Operational Strategy Manager at Xerox, where they focused on improving service delivery and operational efficiency through data-driven decision-making and team leadership. Richard is skilled in program and project management, change management, and customer relationship management, continually driving improvements and adapting strategies to meet business needs. They earned an MBA from the University of Leicester, which complements their extensive practical experience in the field.