Thomas J. is a self-motivated professional with over 20 years of experience in supervisory and service roles, specializing in equipment and software implementation, particularly in healthcare settings. They have held various leadership positions at Philips, including Director of Customer Support Operations, where they drove service innovation and managed remote teams across multiple modalities. Additionally, Thomas's earlier roles involved project management and service operations that contributed significantly to customer satisfaction and operational efficiency. They hold an Associate of Arts and Sciences in Biomedical/Medical Engineering from Southeast Technical Institute and a Bachelor's degree in Technology Management from Colorado Technical University, graduating with high honors.
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