Yvan Mertens is the Head of Customer Services for Image Guided Therapy Devices at Philips, where they focus on strategic business development, multi-vendor services delivery, supply chain management, program management, and continuous process improvement. With a career that includes roles such as Customer Service Benelux Operations Manager and Customer Services District Manager at Philips, Yvan has extensive experience in the healthcare sector. They earned a Master of Science in Engineering with great distinction from HOGENT and an Executive International MBA with greatest distinction from Vlerick Business School. Prior to joining Philips, Yvan held the position of EMEA Program Manager at Agilent Technologies.
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