Tom Thiele

Tom Thiele is an experienced professional in client engagement and account management, currently serving as the Head of Client Engagement for North America at PHMG, following a successful tenure leading the North American Client Retentions Department. Thiele has held multiple roles at PHMG, including Engagement Director and Client Care Director, where a focus has been on enhancing client success through the integration of audio, strategy, and technology for over 21,000 clients. Previous positions include Head of Client Care at Save the Needy, a Management Consultant role, and Deputy Senior Branch Manager at Nationwide Building Society, highlighting a commitment to team development and compliance in a regulated sector. Tom Thiele earned a Bachelor's Degree in Art, Event, and Performance from Leeds Beckett University.