Ryan Thompson

Ryan Thompson is a Digital Adoption Consultant at Phocas Software, specializing in product enablement and feature adoption through the creation of engaging in-product onboarding experiences and educational content. Prior to this role, Ryan held positions as a Senior Technical Writer at FIS and Tait Communications, where responsibilities included documenting new functionalities and mentoring junior writers. Ryan's earlier experience as a Technical Writer encompassed gathering information to create client-facing documentation that supports user confidence. Additional roles include Claims Analyst at the Earthquake Commission and Teaching Assistant at the University of Canterbury. Ryan holds a Master of Arts in Philosophy and an Honors Degree in Philosophy from the University of Canterbury.