Michael Mitchell is an experienced Information Technology professional with a strong background in various IT roles. Currently serving as an Information Technology Officer at Phoenix Australia since February 2021 and as a Field Services Engineer at the University of Melbourne since February 2020, Michael has built a diverse skill set over the years. Previous positions include IT Analyst at Combo, Service Desk Team Lead at both Mills Oakley Lawyers and Metro Trains Melbourne, and Associate Systems Engineer at V/Line. With early career experience as a Senior Service Desk Analyst at Melbourne Water and a Desktop Technician at Leading Edge Computers, Michael has demonstrated expertise in problem-solving, team leadership, and stakeholder engagement. Michael holds a Graduate Certificate in Service Design from Academy Xi, complemented by a High School Certificate from Trinity Catholic College Lismore NSW.
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