Cameron Smith is a seasoned professional with experience in customer analysis and decision-making across multiple organizations. Currently serving as a Decisioning Specialist and previously as a Decisioning Analyst at Phoenix Group since October 2022, Cameron has a strong background in customer insights, having worked at Centrica as a Customer Analyst from June 2021 to October 2022, where analytical recommendations were provided to enhance the Customer CRM & Billing platform. Prior experience at British Gas included roles as a Customer Insight Analyst and Operational Insight Analyst, contributing to customer-focused processes and delivering actionable insights that identified cost savings and growth opportunities. Cameron's career began at McDonald's, where roles spanned from Crew Member to Shift Manager, showcasing a comprehensive skill set in customer service and team leadership. Educational background includes studies at Edinburgh College from 2015 to 2016.
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