James Randall is a seasoned professional in the mortgage underwriting field, currently serving as a Senior Underwriting Manager at Phoenix Group since April 2021. In this role, James oversees strategic lending partner compliance regarding Lifetime mortgage assets, ensuring alignment with external investment mandates. Prior to this, James held various managerial positions at Nationwide Building Society from 2003 to 2021, including leading the Bournemouth Underwriting Unit, where significant process efficiencies were achieved. James has a proven track record in enhancing quality standards, capacity planning, and compliance with regulatory frameworks. Earlier, James gained foundational experience at Nat West as a Mortgage Underwriter. James holds a Diploma of Higher Education in Business Studies from Coventry University.
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