Luma Baker is an accomplished professional with extensive experience in internal communications and design. Currently serving as the Head of Internal Communications and Engagement at Phoenix Group since June 2017, Luma has progressed through various roles including Senior Internal Comms and Engagement Business Partner and Creative Design and Communications Specialist. Prior experience includes serving as Lead Graphic Designer at Vax Ltd and Eastside Co, as well as a French Speaking Administrator at Reliv International. Luma's educational background includes a MiniMBA in Brand Management, a Level 5 Leadership and Management Diploma from the Chartered Management Institute, and a Graphic Design and Multimedia degree from the University of Worcester, further complemented by specialized qualifications in internal communications and language studies.
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