Pedro Risso-Gill is an experienced IT professional with a strong background in service management and technical support. Currently serving as a Technical Service Manager at Phoenix Group since October 2022, Pedro manages high-priority incidents and coordinates recovery efforts. Prior to this, at Janus Henderson Investors, Pedro oversaw a team of 16 technicians as IT Service Delivery Manager for the EMEA region. Previous roles include Service Centre Manager and Team Leader at LGT Vestra LLP, where Pedro demonstrated leadership and staff development skills. With experience spanning various organizations, including Brewin Dolphin and Banco Itaú BBA International, Pedro has provided extensive support to a wide user base while managing vendor relationships and service delivery. Pedro's foundational education was completed at Saint Dominic's International School.
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