Ryan McCabe is an experienced workplace pensions manager at Phoenix Group, with a robust background in operations management acquired through previous roles at Webhelp and British Gas. At Webhelp, Ryan served as Head of Operations, overseeing key performance indicators, financial performance, and continuous improvement strategies, while managing complex customer relations and operational planning. Prior contributions at British Gas included leading large teams in contact center management and achieving significant reductions in complaint volumes. Ryan's career reflects a strong commitment to enhancing customer experiences, financial performance, and operational efficiencies across various sectors.
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