Sam Young

Sam Young is a seasoned professional in customer strategy and business management with extensive experience in the financial services industry and retail sector. Currently serving as a Customer Strategy Manager at Phoenix Group since March 2023, Sam previously held roles at Standard Life Assurance, where responsibilities included Business Manager and Strategy Proposition Manager. Prior experience at Standard Life Aberdeen involved managing customer operations related to workplace and occupational pension schemes. Sam's career began at Tesco, where leadership as a Team Lead and Checkout Manager encompassed team management, scheduling, training, and the implementation of strategic changes. Sam holds a 2:1 BA (hons) in Business Management from Edinburgh Napier University.