Simon Croll is a highly motivated professional in customer success within the technology sector, boasting over 20 years of experience in higher education. Simon has a profound understanding of the entire applicant and student journey, coupled with expertise in software solutions, process improvement, and change management. Previously, Simon held positions at the University of Bradford as Head of Student Administration and at Tribal Group as a Senior Professional Services Consultant, where they focused on complex implementations and solution design. Simon also founded and managed a payroll bureau service and directed a student-focused business, consistently aiming to enhance productivity and the student experience. Holding a Bachelor of Science in Chemistry with Chemical Technology from the University of Bradford, Simon remains dedicated to using technology to improve operational efficiency.
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