Benjamin Heldner is a Senior Product Manager at Phonak, where they drive AI and data-powered innovation while focusing on user-centric design. Previously, they served as an R&D Engineer, Product Manager, and Head of Technical Support and Education for FM products at Phonak Communications AG. Benjamin began their career in precision mechanics at Ascom AG, followed by a mechanician role, which laid the foundation for their expertise in telecommunications. They hold a Bachelor’s degree in Microtechnology and have completed advanced studies in Innovation and Change Management and AI for Business at Berner Fachhochschule BFH.
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