Benjamin Heldner is an experienced professional with a strong background in product management and technical support, currently serving as a Senior Product Manager at Phonak since August 2005. In this role, responsibilities include supporting group companies, providing servicing tools and training for FM systems, and analyzing market quality issues. Previous positions at Phonak included Product Manager and Head of Technical Support and Education for FM products, as well as R&D Engineer, where research and development of new technologies and products were primary focuses. Prior to Phonak, Benjamin Heldner worked at Ascom AG from August 1996 to August 2001 as a Mechanician, assembling telecommunication test systems and fabricating components. Benjamin Heldner holds a Bachelor’s degree in Microtechnology from the University of Applied Sciences Biel-Bienne, along with two Certificates of Advanced Studies in Innovation and Change Management and AI for Business from Berner Fachhochschule BFH.
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