Sue Bavone has extensive experience in customer service management, currently serving as Supervisor of Customer Service at Phonak since February 2012. Responsibilities include supervising teams, managing workforce schedules, overseeing timecards, conducting annual reviews, and participating in special projects. Prior experience includes working as a Senior Customer Service representative, where Sue was the primary point of contact for resolving issues, trained team members, and contributed to the setting of departmental objectives. Additional experience includes a customer service role at Prinzing Enterprises from May 2001 to May 2004. Sue holds a Bachelor's degree in Graphic Design from Triton College, earned between 1981 and 1984.
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