Arindom Das

Operations Team Manager - Customer Experience at PhonePe

Arindom Das currently serves as the Operations Team Manager for Customer Experience at PhonePe, focusing on project management, customer experience improvement, issue prevention, and automation efficiency since April 2020. Prior experience includes various roles at Amazon from July 2011 to June 2019, including Operations Assistant Manager, where responsibility involved managing performance for a team of associates and analyzing performance metrics, as well as roles in quality auditing and training new hires. Earlier experience as a Process Associate at Crossdomain involved order management and quality auditing. Arindom Das holds a Bachelor of Science degree in Genetics from The Oxford College of Science, completed in 2006.

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