Chhandak Mitra

Chhandak Mitra serves as the State Head of Collections at PhonePe, where they focus on optimizing collections strategy and enhancing customer relationship management. They hold an MBA in Marketing from Future Business School and a BCom in Accounting and Finance from the University of Calcutta. Chhandak's career includes leadership roles in collections and retail banking at IDFC FIRST Bank and HDFC Bank, along with experience at Bandhan Bank. With skills in CRM, branch operations, and Microsoft Excel, they help teams streamline financial processes and achieve impactful results in the financial services sector.