Dimple Data

Dimple Data is a strategic and growth-focused professional with over 6 years of cross-industry experience in Product Management, Process Excellence, and Customer Experience. Currently, they serve as a Product Manager at PhonePe, where they lead customer success strategies and workflow design, achieving significant improvements in merchant adoption and satisfaction. Previously, Dimple held roles at Flipkart and Bajaj Finserv, managing operations and driving automation projects that resulted in increased efficiency and reduced operational costs. They hold a Bachelor's degree in Commerce from Vikram University and a Master's in Business Administration from Devi Ahilya Vishwavidyalaya, and have certifications as a Certified ScrumMaster and in Lean Six Sigma. Dimple is open to strategic roles where they can further contribute to building efficient, customer-centric solutions.