Garima Agarwal

Garima Agarwal is an Operations Analyst at PhonePe since November 2022, with previous experience as a Product Expert at BYJU'S from May 2021 to November 2022, where expertise in user experience (UX) design and search engine optimization (SEO) was developed. Garima also served as a Business Operations Associate at Unacademy from July 2020 to April 2021, focusing on data analysis that led to a 15% productivity increase and the implementation of a risk management framework that reduced operational risk by 25%. Prior roles include AR Associate at Omega Healthcare Management Services Private Limited and Human Resources Assistant at NTPC Limited (NSPCL). Garima holds a Bachelor of Business Administration in Human Resources Management and Services from Rourkela Institute of Management Studies, completed in 2019.