Sam Jose is an experienced operations manager with a strong background in customer experience and service management. Currently serving as Operations Manager at PhonePe since November 2021, Sam has held multiple roles including Assistant Manager in various divisions. Prior experience includes over two years at NoBroker.com, managing customer experience and telesales operations, and a five-year tenure at Vodafone, progressing from Sales Executive to Assistant Manager with responsibilities in process management and team leadership. Sam began a career in technical support at HP. Educational qualifications include an MBA in Marketing and Finance from St Kabir Institute of Professional Studies and a BE in Computer Science from Global Academy of Technology.
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