PhoneWatch are Ireland's No.1 monitored alarm provider, with over 119,000 customers nationwide. At PhoneWatch, we respond to your burglar and smoke alarms with 15 seconds. Whether you’re at home or away, having PhoneWatch means you can relax knowing that we’ll be there to make sure everything is safe 24 hours a day, 365 days a year. We understand that everyone has serious concerns about burglars, carbon monoxide poisoning and fire in the home, at some point in their lives. So we want every home and family to be able to experience effortless and monitored protection. Protection to make sure nothing happens.

We’re the biggest provider of home alarm systems in Ireland and we’ve been doing it for over 32 years. We are part of Sector Alarm, one of Europe’s leading safety providers with more than 650,000 satisfied and safe customers. Sector Alarm has been in operation for over 25 years and delivers superior alarm solutions to homeowners and businesses across Europe. Providing excellent customer service is extremely important to us and we are proud of our consistent 95% customer satisfaction rating. 
Sector Alarm has experienced strong growth over the years and is continuing to expand in both new and existing markets. Today, we have over 3,000 employees operating in in Norway, Sweden, Finland, Ireland, Spain, France, Italy and Portugal. 

Interested in working for PhoneWatch? 

PhoneWatch is always looking to recruit enthusiastic sales representatives for our offices nationwide. PhoneWatch creates sales people. You will experience continuous training and development opportunities. If you are looking to work in a fun environment, where hard work is recognised with career progression, incentives and rewards, PhoneWatch is the place for you. Apply by visiting the careers section of our website.

Home Goods & Services

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Security

Telecommunications

PhoneWatch

PhoneWatch's headquarters in Dublin 1, Ireland

This department oversees strategies and initiatives to enhance customer satisfaction and operational efficiency across all interactions.

Customer Experience Management

This department focuses on driving sales performance through effective strategies, support, and management of sales resources.

Sales Operations

The Sales Team at PhoneWatch is dedicated to driving growth and expanding the company's market presence by connecting with potential customers across Ireland. Comprised of various specialized roles, the team focuses on creating tailored sales strategies, building relationships, and delivering exceptional service to ensure that homeowners feel secure with PhoneWatch's offerings. Through ongoing training and development, team members work collaboratively to meet sales targets while maintaining the company's high customer satisfaction standards.

Sales Team

This department focuses on strategies and initiatives to enhance customer loyalty and reduce churn.

Customer Retention

This department is responsible for overseeing and managing field operations to ensure efficient execution of projects and support services.

Field Operations

This department focuses on enhancing customer satisfaction and driving sales through direct interaction and support.

People (3)

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Other teams

Sales Operations

Sales Team

Customer Retention

Field Operations

Customer Engagement