Lesley O'Callaghan is an experienced Head of Customer Operations at Phorest Salon Software and previously held roles including Senior Customer Success Manager at Cash App and VP of Strategy Enablement Europe at Elavon, Inc. With over 20 years in the payments industry, Lesley specializes in customer experience and operational processes, focusing on optimizing customer journeys through data and technology. Lesley has a Higher Diploma in Business and Languages from Dublin Institute of Technology and is fluent in Spanish, with conversational skills in French and German.
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