John Lachapelle

John Lachapelle currently serves as an Enterprise Client Success Manager at Phreesia, where responsibilities include managing full-cycle implementations of the company's patient intake SaaS solution for major health systems and acting as the primary contact for escalations and executive engagements. Previously, John was a Research Assistant at the Telfer School of Management, a Digital Marketing Manager at IMRSV Data Labs, and held roles as an Account Executive and Jr. Account Manager at i-Sight. Additionally, as a Student Painting Franchise Owner for University First Class Painters, John gained valuable insights into client relationships and business ethics. John holds a Bachelor of Commerce in International Business from the Sprott School of Business at Carleton University and an MBA from the Telfer School of Management at the University of Ottawa.