Jordan Oakes

Jordan Oakes has demonstrated extensive experience in client success and operations within the healthcare technology sector, currently serving as Manager of Client Solutions at Phreesia since March 2020. In this role, Jordan has led initiatives to drive product adoption among major clients, focusing on revenue growth through upselling and client retention strategies. With a strong collaboration focus, Jordan engages with various teams to address client needs and continuously improve processes. Previous roles at Phreesia included Senior Associate and Client Success Manager, where responsibilities encompassed client consulting and satisfaction efforts. Prior to Phreesia, Jordan worked at Falcon Square Capital as Head of Operations, where operational efficiencies and client relationships were prioritized. Jordan holds a Bachelor of Science in Biology from the University of North Carolina at Chapel Hill.