Sanju is a Senior Analyst for Integrations at Phreesia since May 2023, providing technical support and ensuring client satisfaction by maintaining a 100% Resolution SLA. Prior experience includes serving as a Transaction Coordinator at Better from June 2021 to April 2023, where Sanju organized real estate transactions and conducted market analysis in North Carolina and South Carolina. Previously, Sanju worked as a Technical Support Analyst at eClerx, improving technician efficiency by 20% for a leading telecom company, and as a Quality Analyst at Appen, leading transcription and translation reviews for a large team. Sanju also held a position as a Customer Care Executive at Spanco BPO Services. Sanju holds a Bachelor of Management Studies from the Indian School of Business Management and Administration, completed in June 2016.
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