Wafaa Allam has accumulated extensive experience in various roles, primarily in customer service and technical resolution. Currently serving as a Senior Resolution Specialist at Phreesia since September 2019, Wafaa has progressed through multiple technical and resolution-focused positions within the company. Prior experience includes roles at Best Buy as a Sales Associate, and at Seven Pharaohs as Office Manager. Wafaa also contributed to R.A. Malatest & Associates Ltd. as a Survey House Supervisor and Telephone Interviewer, engaging participants in surveys. Additional experience includes IT administration for the Egyptian Students' Association and customer service roles at Seven Pharaohs Technology Inc. along with volunteering in various capacities at local organizations. Wafaa holds a Bachelor of Engineering in Architectural Conservation and Sustainability Engineering from Carleton University, completed in 2018.
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