William Smith, MA, SHRM-SCP, currently serves as the Director of Learning and Development at PhRMA, a position held since September 2022. Previously, William held various roles at The George Washington University from May 2009 to September 2022, including HR Manager and Staff & Faculty Affairs Coordinator. William contributed as a writer for HRCatalyst.com from May 2014 to November 2015, focusing on summarizing research in organizational psychology, management, and human resources. Earlier experiences include management positions at Starbucks and Pre-Paid Legal Services, as well as roles in research and customer service. Educational qualifications include a Master's of Arts in Organizational Management from The George Washington University and a Bachelor's of Arts in Psychology from New Mexico State University.
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