Matthew Stephens

Matthew Stephens is an accomplished IT Project Manager and Customer Relations Team Leader at phs Group since May 2018, emphasizing the importance of building lasting customer relationships and leading a motivated team of consultants. Prior to this, Matthew held various leadership roles at Tesco PLC, including Team Leader and Customer Service Manager, where a focus on achieving high customer service standards and key performance indicators was paramount. Matthew's experience also includes managerial positions at Poundland, where significant sales increases and staff retention improvements were achieved, and Tesco, where consistent delivery of customer service excellence was demonstrated. An educational background from Lakers School includes a diverse set of GCSE subjects.