Nikhil Kumar is an accomplished Business Operations Manager at PhysicsWallah, where they have optimized sales processes and operations since 2023. With previous experience as a Senior Associate and Unit Head, Nikhil has developed and implemented sales strategies, managed cross-functional projects, and enhanced customer service quality across various organizations. They hold a Bachelor of Engineering in Computer Science from the National Institute of Technology Raipur and are currently pursuing a Master's degree in Industrial and Product Design from upGrad.com. Nikhil's expertise includes project management, team leadership, and data analysis in the EdTech and customer service sectors.
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