Cem Uçak, MSc, is an experienced DevOps Engineer and IT Service Operations Team Lead at PiA (People in Action) since November 2021, where leadership responsibilities include managing a team of seven in a 24/7 production environment and maintaining ITIL-based operational policies. Prior to this role, Cem Uçak served as an IT Systems Specialist at Norm Holding, managing over 150 Windows-based virtual servers and implementing security protocols. Earlier experience includes various IT positions at Accor, focusing on IT systems and infrastructure in hospitality, as well as administering Oracle-based hotel systems. Cem Uçak holds a Master of Science in Management Information Systems from Dokuz Eylul University, complemented by a Bachelor of Science in Mathematics and Computer Science, an Associate Degree in Computer Programming, and a diploma from Atatürk Anadolu Teknik Lisesi.
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