Picker
James Kramer is a seasoned research professional with extensive experience in survey management and data analysis across various sectors. Currently serving as a Senior Research Associate at Picker Institute Europe since April 2021, James has previously held roles such as Senior Insight Analyst at Cheshire West and Chester Council and Insight Advisor at Transport Focus. Expertise includes project managing large-scale surveys, delivering actionable insights, and collaborating with multiple stakeholders. James has a solid academic foundation with an MSc in Social Research from London Metropolitan University and a BA Honours in Politics and Sociology from the University of the West of England.
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Picker
Picker is a not-for-profit organisation which puts people's experiences at the heart of delivering person centred care. We influence policy and practice so that health and social care systems are always structured around the needs and preferences of patients and service users. We ensure all experiences of care are used to improve quality. We empower people working in health and social care to improve experiences by measuring, understanding and acting upon; staff, patient and service user experience.