Tom Backes

Tom Backes has over a decade of experience in the tourism, travel, and customer service industries, focusing on achieving absolute customer satisfaction through attention to detail and emotional intelligence. They have served as Operations Supervisor at Amazon since 2021 and are currently the Hub Lead at Picnic Technologies. Previously, Tom held roles including Flight Attendant at Emirates and Guest Service Center Agent at InterContinental Berlin, where they excelled in customer relations and service delivery. Tom’s background also includes experience in social media and journalism, showcasing their versatility across various fields.