Twelve years of industry experience and a background as a webmaster, Web developer, technical support specialist, and sales & customer service representative have provided Don with a wealth of IT knowledge. Don's role includes distributing service tickets to the technical team, providing technical support for PICS ITech's customers, Webhosting customers, providing Internet connectivity to customers, and administering and maintaining Linux and Windows hosting servers. Don's hobbies include SCUBA diving in remote locations, with his favorite dive spots being Truk Lagoon and Palau.
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