Naman Kumar has diverse experience in customer success and quality assurance across multiple organizations. Naman started as a Practitioner at Concentrix in July 2016, followed by a Quality Analyst role at Zomato in June 2017. Naman transitioned to Real Time Data Services as a Quality Analyst from June 2021 to October 2022. Most recently, Naman served as a Customer Success Manager at Pidge from February 2024 to June 2023, where responsibilities included developing strategic plans for clients and building strong relationships with stakeholders. Naman also held positions as a Quality Assurance Specialist and Customer Success Specialist, focusing on onboarding new customers and providing personalized support. Naman holds a Postgraduate Degree in Human Resources Management and Services from Swami Vivekananda Subharti University, obtained in 2020.
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