Pilot Travel Centers LLC, doing business as Pilot Flying J, is a North American chain of truck stops in the United States and Canada.

Energy

Pilot Flying J

Pilot Flying J's headquarters in Knoxville, TN, United States

Adam Wright

Jenifer Ermish

Dillon Dutson

Tamara White

Nick Jorgensen

Jerry Shannon

Ted Brennan

Joe Lillo

David Hughes

Brian Ferguson

Jimmy Haslam

The Leadership Team at Pilot Flying J is responsible for setting the strategic direction and overall vision of the company, overseeing operations, and ensuring alignment across various departments. This team comprises key executives who manage critical areas such as legal affairs, finance, merchandising, sales, and logistics, driving growth and innovation within the organization while enhancing customer experience at their travel centers.

Leadership Team

The Software Engineering team at Pilot Flying J is responsible for developing and maintaining innovative technology solutions that enhance the customer experience at truck stops. This team focuses on mobile applications, retail technology, and cloud services, ensuring robust performance and high-quality software through rigorous testing and quality assurance. They collaborate to create efficient systems and applications that support Pilot Flying J's operations and improve service offerings for travelers and fleet operators.

Software Engineering

The Sales and Marketing Support team at Pilot Flying J plays a crucial role in driving revenue and enhancing customer engagement by developing strategic marketing initiatives and sales strategies tailored for the truck stop industry. They leverage consumer insights and retail technology to optimize merchandising and bolster sales performance across North America, ensuring seamless execution of promotional campaigns and support for the sales team.

Sales and Marketing Support

The Information Technology team at Pilot Flying J is responsible for managing and optimizing the company’s technological infrastructure to support its vast network of truck stops. This includes overseeing network operations, implementing data analytics through Qlik tools, developing robotic process automation (RPA) solutions, and ensuring the security and efficiency of user access and identity management. The team works collaboratively to drive innovation and enhance operational efficiency, enabling seamless customer service and operational excellence.

Information Technology

The Finance and Analysis team at Pilot Flying J is responsible for overseeing the company's financial health through in-depth analysis, reporting, and strategic planning. This team works to optimize financial performance, manage budgeting processes, and ensure effective trade finance and treasury operations. By leveraging data-driven insights, they support decision-making and drive growth initiatives within the organization.

Finance and Analysis

The Human Resources and Talent Management team at Pilot Flying J is responsible for developing and implementing strategic HR initiatives that enhance employee engagement, streamline talent acquisition, and optimize HR operations. This team focuses on attracting top talent, managing employee benefits, and leveraging HR analytics to support the company's growth and ensure a high-performing workforce within the dynamic truck stop industry.

Pilot Flying J

Org chart

Board & advisors

Teams

Leadership Team

Software Engineering

Sales and Marketing Support

Information Technology

Finance and Analysis

Human Resources and Talent Management

Offices

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