Alex Beaton

Senior Director, Customer Experience & Service Delivery at Pilot

Alex Beaton has a diverse work experience spanning various industries. Alex is currently working as a Senior Director, Customer Experience & Service Delivery at Pilot since March 2023. Prior to this role, they held the position of Senior Director, Product & Marketing from April 2021 to March 2023. Before joining Pilot, Alex worked as a Manager, Marketing at the same company from September 2018 to April 2021. Alex also had brief stints as a Marketing Team Lead and Events & Community Manager at Pilot in 2018.

Alex's career started at Family Video in 2010 as a Social Media Marketing Manager, a role they held until March 2021. In 2011, they founded Awesome Mitten and served as its Founder until July 2017. During the same period, they also co-founded Rally Initiatives in 2010 and held the position of Founder until July 2017. Alex gained experience in marketing and partnerships as a Marketing & Partnerships professional at OfficeNinjas from February 2016 to June 2017.

In 2013, Alex worked as the Head of Marketing at Centre Technologies until January 2016. Prior to that, they served as a Marketing Specialist at Williams Kitchen & Bath from November 2010 to June 2013. Alex also gained experience in marketing and operations as a Marketing & Operations Associate at ProjX, LLC from August 2009 to August 2010.

Alex started their career as a Marketing Coordinator at Renaissance Property Management from March 2009 to August 2009. Their earlier role as a Political Coordinator at Michigan Legislative Consultants lasted from May 2008 to December 2008.

Overall, Alex Beaton's career has showcased their expertise in customer experience, service delivery, product management, marketing, and social media. Alex has also demonstrated their entrepreneurial skills through founding and co-founding multiple ventures.

Alex Beaton attended Traverse City West Senior High from 2003 to 2006. There is no information available regarding a degree or field of study during this time. Following high school, Alex Beaton pursued higher education at Michigan State University from 2006 to 2008. They obtained a Bachelor of Arts degree with a major in Political Science.

Links

Previous companies

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Timeline

  • Senior Director, Customer Experience & Service Delivery

    March 1, 2023 - present

  • Senior Director, Product & Marketing

    April 1, 2021

  • Manager, Marketing

    September 1, 2018

  • Marketing Team Lead

    April 1, 2018

  • Events & Community Manager

    July 1, 2017

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