Michael Brown is a highly creative principal solutions architect with over 8 years of experience in IT leadership roles, currently serving as a Senior Solutions Architect at Pindrop. Previously, they held positions at Talkdesk, where they led the design of automation solutions and served as a contact center subject matter expert. Michael's background includes work in software quality assurance, customer service, and enterprise operations, supported by degrees in Chemistry and Human Biology from the University of Colorado Denver and Metropolitan State University of Denver, respectively. Known for their visionary insights and ability to drive innovation, Michael excels in shaping industry trends and inspiring teams.
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