Vinod Kumar is a seasoned fintech professional with extensive experience in merchant onboarding and field service delivery. They served as the Operation Head at Midco Limited from 2003 to 2013, where they led a team of over 50 engineers and managed service efficiency across multiple states. From 2013 to 2023 at Pine Labs, Vinod held various roles including Associate Director of Field Service Delivery and Senior Manager of Central Operations, focusing on operational excellence and customer satisfaction. Vinod holds a PGDM in Business Administration from SVKM's Narsee Monjee Institute of Management Studies and a Bachelor's degree in Sociology from Bundelkhand University.
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