Ivan M. is a seasoned professional with extensive experience in product management and technical support, currently serving as a Senior Product Manager at Ping Identity since January 2011. Ivan has held multiple roles at Ping Identity, including Technical Product Manager, Senior Technical Writer, Technical Writer, Solutions Support Engineer for Strategic Accounts, Gold Solutions Support Engineer, and Product Support Engineer. Prior to Ping Identity, Ivan worked as a Sr. Global Technical Support Specialist at Sophos from July 2004 to December 2010. Ivan holds a Pragmatic Institute Certified qualification in Product Management, a Post-Baccalaureate Diploma in Computing Science from Simon Fraser University, and a Bachelor of Commerce in Finance from Saint Mary's University.
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