John Happel is a seasoned technology professional with extensive experience in technical support and systems administration. Currently serving as a Senior Technical Support Engineer II at Ping Identity since December 2021, John previously worked at BAE Systems as a Systems Admin II, where responsibilities included vulnerability scanning, security testing, and the administration of servers and Kubernetes clusters. John's career also includes software development internships, technical support roles at DocuWare Corporation and Epicor Software, and military service as a CIWS Technician in the US Navy. Educational qualifications include a Bachelor's Degree in Network and Computer Security and an Associate of Science in Computer Information Systems from SUNY institutions.
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