Jonathan Guy

Jonathan Guy is an experienced technical writer and documentation specialist with a strong background in the software industry. Currently serving as Lead Technical Writer at Ping Identity since 2016, Jonathan leads documentation efforts for various products, particularly the PingAccess platform. Prior to this role, Jonathan worked as a freelance technical writer and business analyst from 2009 to 2016, offering a range of documentation services including project leadership and content authoring. Previous experience includes serving as Senior Technical Writer at Innovatia, where Jonathan supported real-time communications projects and trained colleagues, and as Senior Technical Lead at Convergys, managing technical support operations. Jonathan holds a degree in Business Computer Programming from DirectEd.