Kelcie Sharp

Kelcie Sharp is a seasoned technical writer with extensive experience in creating and managing documentation across various industries. Currently serving as a Technical Writer III at Ping Identity since December 2021, Kelcie previously held the position of Senior Documentation Specialist at NI (National Instruments), where responsibilities included drafting and editing contracts and collaborating with engineering and sales teams. Prior experience includes a role as Senior Technical Writer at FedEx Express, focusing on user training materials and software documentation, along with editorial positions at organizations such as the American Society of Civil Engineers and various academic journals. Kelcie holds a Master's degree in Technical and Professional Communication from Auburn University and a Bachelor's degree in English from The University of Tennessee at Chattanooga.