Marc Hoegg has extensive experience in customer support and management, currently serving as a Support Account Manager at Ping Identity since July 2025. Prior to this role, Marc was a Principal Customer Success and Support Specialist at Marin Software from July 2021 to July 2025, where responsibilities included serving as a dedicated contact for strategic customers and supervising a team. Earlier experience includes positions at SchoolAdmin as a Customer Support Specialist, American Cancer Society as a Cancer Information Specialist, and P. Terry's Burger Stand as a Cashier. Marc holds a Bachelor of Arts in History from the University of North Texas, earned in 2009.
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