Mindy B. has extensive experience in technical support and education, currently serving as the Director of North America Technical Support at Ping Identity, having progressed through roles including Regional Support Manager and Technical Support Engineer-Team Lead since February 2018. Prior to this, Mindy held a Technical Support Engineer position at McAfee, delivering support for various SaaS solutions, and worked with Comcast Business and Bright House Networks, addressing technical issues related to internet services. Mindy's earlier career includes serving as a Mathematics Instructor at AMIkids and various school districts, where skills in lesson planning and classroom management were developed. Mindy holds a B.A. in Physics from the University of Florida and an Associate of Science in Computer Programming from Northwest Florida State College.
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