Monique Cadena

Monique Cadena has held various roles in different companies such as Ping Identity, Akamai Technologies, Dell, Quest Software, Avaya, and Alcatel-Lucent. Monique has extensive experience in knowledge management, support operations, and customer experience initiatives. Monique has developed and implemented KCS programs, led organizational transformation, and managed global support teams. Monique's focus on improving customer and employee experiences through continuous improvement and operational efficiencies is evident throughout their career. Additionally, Monique has a background in system support, surveillance technology, and account service representation. Monique's education includes studies at Aims Community College, Cornell University, and Michigan State University.